1. Who We Are

We are Inclusient Limited (referred to as “we,” “us,” or “our”), the Data Controller responsible for the personal data collected via our website, inclusient.com.

Detail Information
Legal Entity Name INCLUSIENT LTD
Registered Address 49 Station Road, Polegate, England, BN26 6EA
Registration Registered in England & Wales. Company No. 16605245

 

2. The Data We Collect and Why

We collect different types of personal data depending on your interaction with our website.

A. Data Collected via Contact/Enquiry Forms

Category of Data Purpose of Processing Lawful Basis (UK GDPR) Retention Period
Identity & Contact Data (Name, Email Address, Phone Number) To respond to your query and establish a pre-contractual relationship regarding our IT consultancy services. Legitimate Interests: Responding to sales and service enquiries from potential clients. 24 months
Query Details (Details about your query) To understand your needs and determine the appropriate consultation or service. Legitimate Interests: Ensuring we provide accurate and relevant service information. 24 months

 

B. Data Collected via Email Newsletter Signup

Category of Data Purpose of Processing Lawful Basis (UK GDPR) Retention Period
Contact Data (Email Address) To send you updates, news, and information related to our IT consultancy services and industry insights. Consent: Your explicit action of signing up to the newsletter provides clear consent. Until you unsubscribe or request erasure.

 

C. Data Collected Automatically (Analytics)

Category of Data Purpose of Processing Lawful Basis (UK GDPR) Retention Period
Technical Data (IP Address, browser type, pages viewed, time spent, device information) To measure and analyse website performance, visitor volume, and user behaviour to improve the website structure and user experience. Legitimate Interests: Monitoring and improving our website and services. Governed by Google Analytics retention settings (usually 14-50 months).

 

3. How We Share Your Personal Data

We share your personal data with the following categories of third parties who act as Data Processors on our behalf:

Recipient Type Service Used Data Processed Location / Transfer Safeguards
Web Hosting Provider Krystal.io Technical Data and all data stored on the website server (e.g., form submissions). USA: Transfers are protected by appropriate UK-approved safeguards (e.g., Standard Contractual Clauses, or the UK Extension to the EU-US Data Privacy Framework).
Analytics Provider Google Analytics Technical Data (IP addresses are anonymised where possible). USA: Transfers are protected by appropriate UK-approved safeguards (e.g., Standard Contractual Clauses, or the UK Extension to the EU-US Data Privacy Framework).

International Transfers: We transfer personal data to the USA via Google Analytics. We ensure your data is treated securely and in accordance with this Privacy Policy by relying on appropriate transfer mechanisms approved under UK GDPR, such as the use of Standard Contractual Clauses or the UK Extension to the EU-US Data Privacy Framework.

4. How Long We Keep Your Data (Data Retention)

We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Routine Enquiries (Name, Email, Query): Retained for up to 24 months from the date of the last communication.

  • Email Newsletter Subscription: Retained until you click the “unsubscribe” link in any email or you explicitly ask us to erase your data.

  • Google Analytics Data: Retained according to Google’s standard data retention settings (currently up to 50 months).

5. Your Legal Rights Under UK GDPR

Under UK data protection law, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us using the details provided in Section 1.

Your Right Description
The Right to be Informed You have the right to be informed about how we collect and use your personal data. This Privacy Policy fulfils that obligation.
The Right of Access You have the right to request a copy of the personal data we hold about you (a “Subject Access Request”).
The Right to Rectification You have the right to ask us to correct any information you believe is inaccurate or incomplete.
The Right to Erasure You have the right to request that we delete your personal data (“The Right to be Forgotten”), under certain conditions.
The Right to Restrict Processing You have the right to ask us to restrict the processing of your personal data, under certain conditions.
The Right to Data Portability You have the right to ask that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
The Right to Object You have the right to object to our processing of your personal data, particularly where we are relying on Legitimate Interests.
The Right to Withdraw Consent Where our processing is based on your consent (e.g., for the email newsletter), you have the right to withdraw that consent at any time.

6. How to Complain

If you have concerns about our use of your personal data, you can make a complaint to us directly at founder@inclusient.com.

You also have the right to lodge a complaint with the UK supervisory authority for data protection matters, the Information Commissioner’s Office (ICO).

  • ICO Contact Details:

    • Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

    • Helpline number: 0303 123 1113

    • Website: https://www.ico.org.uk

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Policy.